Privacy Policy

This privacy policy sets out how Sri Vengamamba Bus Transport(SVBT) uses and protects any information that you give to us when you use this website.

Sri Vengamamba Bus Transport (SVBT) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Sri Vengamamba Bus Transport (SVBT) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9-Oct-2019

What we collect

We may collect the following information:

·       Name

·       Contact information including email address.

·       Demographic information such as postcode, preferences and interests.

·       Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·      Internal record keeping.

·      We may use the information to improve our products and services.

·      We may periodically send promotional email/SMS about new service, special offers or other information, which we think you may find interesting using the email address which you have provided.

·      From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This privacy policy sets out how Sri Vengamamba Bus Transport(SVBT) uses and protects any information that you give to us when you use this website.

Other policies

Child passenger policy
Children above the age of 5 will need a ticket
Luggage policy
2 pieces of luggage will be accepted free of charge per passenger. Excess items will be chargeable
Excess baggage over 15 kgs per passenger will be chargeable
Pets Policy
Pets are not allowed
Liquor Policy
Carrying or consuming liquor inside the bus is prohibited. Bus operator reserves the right to deboard drunk passengers.
Pick up time policy
Bus operator is not obligated to wait beyond the scheduled departure time of the bus. No refund request will be entertained for late arriving passengers.

Wish you a Happy and Comfortable Journey

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